Customer given 'racist' receipt in Australian restaurant

Waiters sometimes put notes on an order to help identify the customer when it comes time to bring the food out.  Such notes should be erased before the docket is printed but slipups do  occur

An African Australian man received a personal apology from chef Neil Perry this morning after finding a derogatory term on his receipt from a Melbourne burger restaurant.

Nicholas Muchinguri posted a photo of the Burger Project receipt, which labelled the order “#16: N----s”, to social media, slamming it as “totally disgusting in this day and age”.

The parent company Rockpool Dining Group issued an apology on its Facebook page last night, confirming the employee had been terminated and claiming the company had apologised.

“Rockpool Dining Group is a caring and inclusive company. We have a clear policy of respect and care for our customers, staff and community… This is why the behaviour of one employee is so disappointing,” the statement said.

“As soon as we became aware of the matter this afternoon, when we were contacted on behalf the customer, we acted: we reached out and apologised and the employee’s position was terminated.

“The employee’s behaviour was in breach of our code of conduct and such behaviour won’t be tolerated. We apologise profusely for the upset and hurt this has caused,” the company said.

SOURCE