Glassdoor ordered to reveal identity of negative reviewers

A California court has ordered employer-rating site Glassdoor to hand over the identities of users who claimed they had negative experiences working for New Zealand toy giant Zuru.

In a decision that could prompt unease for online platforms that rely on anonymity to attract candid reviews, Glassdoor was ordered to provide the information so Zuru could undertake defamation proceedings against the reviewers in New Zealand.

Glassdoor is an international website where people post anonymous reviews of their current or former employers. Zuru is an international toy manufacturer that was founded in New Zealand and now has a billion-dollar turnover.

After an anonymous person or people wrote reviews alleging that Zuru was a “toxic” workplace, the company began pursuing a defamation suit against them – but first had to find out their identities.

California district court judge Alex Tse wrote in his decision that the reviews refer to Zuru as a “[b]urn out factory” with a “toxic culture,” where an “incompetent” management team “consistently talk[s] down” to employees and treats them like “dirt”.

The judge wrote that the reviews make Zuru “sound like a horrible place to work”.

Zuru says these and similar statements in the reviews are false and have cost them financially.

https://www.msn.com/en-au/news/world/glassdoor-ordered-to-reveal-identity-of-negative-reviewers-to-new-zealand-toymaker/ar-AAZJ9p1?ocid=BingHPCNews&pc=COS2&cvid=9796d226349c4021d5dea17a5f13bef6

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